
HARDWARE & NETWORKING
(If this is not the correct FAQ list for you,
locate the category of FAQ at the bottom of the page that best describes the type
of question you have, and then visit that FAQ Department by clicking on the
icon.)
You
can minimize all your open windows at once by right
clicking on the taskbar and click on the minimize all option or you can Edit
your Start Menu. You can fully customize your start menu - don't bother with the
Taskbar Settings, though. Open the Windows Explorer, and open the Start Menu
folder under your Windows directory. All the files and folders inside the Start
Menu folder are mirrored in the actual Start Menu. You can drag-drop program
icons into the start menu folder, just as easily as making new folders by using
the right mouse button. Top
We
provide the network router, the schemata for
layout, complete networking guidance, and we set up your computers and printers
with appropriate configuration, before you ever open the box. Top
You
are finishing up a letter in word and you want to
save it. You quickly tell word to save the document and you use the default
name. When you come back to the office and open word, it is the same file you
were working on! You don't want that so you close it and open a new blank page.
The next time you open word you get same file again! Help!
It is actually easier to fix this than you might think. Here's the fix.
1. Make sure that you can see hidden and protected files by going to Windows
Explorer by going to START/PROGRAMS/ACCESSORIES and click on Windows
Explorer.
2. In Windows Explorer Click on TOOLS/FOLDER OPTIONS.
3. You now have a window open called FOLDER OPTIONS on the Titlebar at the
top.
4. Click on the VIEW tab. In the View tab you have a frame called Advanced
settings. Inside the Advanced setting frame find the Hidden files and folders
option. Make sure Show hidden files and folders are selected. If not. select it
and click on the APPLY button and then click on the OK button out of the all
windows that were opened.
Next we want to do a search for a file called normal.dot. Do this by going
to
1. START/SEARCH/ and clicking on FOR FILES or FOLDERS.
2. In the "Search for files or folders named" box, type in
normal.dot
3. In the "Look in" box pulldown menu select "My
Computer."
4. Make a note of where your normal.dot file was found. For example mine was
found in C:\Documents and Settings\Michael Steele\Application
Data\Microsoft\Templates. Yours may be somewhat different. Duplicate these steps
on another computer that has Word installed and copy the normal.dot file to a
floppy disk or save it in a network location that is accessible from both
computers. (Make sure this normal.dot is what you want your default page to look
like. If not find another computer with one you like.)
Next copy the normal.dot file from the floppy disk or network location that
you saved from the other computer to the location on your system. For example
mine was in C:\Documents and Settings\Michael Steele\Application
Data\Microsoft\Templates. Yours may be somewhat different. It will ask you if
you want to overwrite/replace the file. Select "yes." You're done! You
could also use this to setup a default template with a letterhead for all the
computers in your office if you so desired. The possibilities are endless!!! Top
Maintenance.
Windows comes with two maintenance utilities, Scandisk and Disk
Defragmenter. Scandisk is used to find and correct many types of errors
on your hard disk, and Disk Defragmenter is used to "optimize" your
files (rearrange them so they aren't broken up). Using each of these on a
regular basis (such as once a week) will not only improve performance, but will
decrease the likelihood of a disk crash or other loss of important data.
We also recommend a utility download that allows us to review your computer's
configuration, all hardware and drivers, for diagnostics. Call our Tech Support
staff for more information about this hardware advisor service. Top
McAfee
does not provide free updates for a year unless you pay for it. Effective with
Version 7 (59.99 retail download 69.99 Box shipped), you would pay an additional
$14.95 for one year of updates. McAfee Retail Products regularly check for
updates and provide 1 free upgrade if available within 90 days of the date of
purchase. For comparison, we provide Norton AntiVirus Professional 2003
for all our new stores which you can use on two systems with one year of updates
included for $69.95 list download and $69.95 Box with 8.95 shipping. Top
When
installed on a Local Area Network, WinProxy
acts as the network's intelligent Internet "gateway" by optimizing the
management and routing of all Internet traffic through a single TCP/IP
connection. This provides the user with four principal advantages:
1) Simultaneous Internet access for Multiple users through a single Internet
connection. This capability allows the user to eliminate the complexity and
expense of maintaining multiple phone lines, modems, and user accounts for each
individual connection under conventional schemes.
2) Establishment of a secure firewall. Properly installed, WinProxy prevents
unauthorized access from the Internet to resources located on the Local Area
Network.
3) Optimized Internet connection By providing DNS and HTTP caching, access time
to frequently visited sites is dramatically reduced, even though a single
physical connection is shared throughout the network.
4) A managed Internet environment. Through features such as site
blacklisting, activity logging, time of day access, and services authorization,
Internet usage may be enabled and monitored on an individual and/or site
basis.
How WinProxy Works: WinProxy is a software only solution. Sign Biz
Network Members can learn more by clicking here>>
Top
Sign Biz special provider creates a
custom store
layout, both with and without complete furnishings and equipment
footprints. See Layout
Service.
Top
If
you are a new store, you are automatically covered for two
years of on-site computer repair, a year of on-site HP service under warranty,
plus complete diagnostics and loaner equipment from Sign Biz Tech Dept
for key components while in repair. Existing Sign Biz Network Members
can opt to continue this service year after year under our EVIP Tech
Support Plan. Top
Some programs that use tray icons start automatically when Windows starts. To
prevent a program from automatically starting when Windows starts, use any of
the following methods:
Use the program's Options/Preferences menu or command
1. If the program has a menu bar, browse the menus to see if an Options or
Preferences command exists, and if it does, click it.
2. View the various settings to determine if there is a way to prevent the
program from automatically starting when Windows starts. If such a setting
exists, enable that setting.
3. Quit the program.
Remove the Program Shortcut from the Startup Folder
1. Click Start, point to Programs, point to Startup.
2. Right-click the program shortcut, and then click Delete.
Delete the String Value That Is Associated with the Program from the Registry
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
Use Registry Editor (Regedt32.exe) to locate and click the following key in
the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
If the program appears in the details pane (right side), right-click the
program, and then click Delete. Quit Registry Editor.
Top
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If you have any further questions or would like additional
technical information, please contact:
David
McCutcheon
Director
of
Technical
Services
24681
La
Plaza,
Suite
270
Dana
Point,
CA
92629
800-633-5580
tech@signbiz.com
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