Support never stops. Service never rests.

High quality digital sign industry specific products and services, expert technical support, and a long-standing reputation of integrity have been hallmarks of the Sign Biz corporation for nearly thirty years. Our team of industry experts is available 5 days a week, 9+ hours a day, by toll-free numbers. You are too important for voicemail! This focus on quality and our commitment to long-term partnerships has made Sign Biz an industry leader, active on numerous industry Boards, and connected to the best companies. Read about key support activities below.

Support Now & Always

Sign Biz® is the founder of a worldwide chain of independently-owned digital sign & graphics businesses, and provides research, education, technical support and hands-on training to digital sign and graphics industry professionals. Consulting, project management and ongoing education programs and publications are offered to Members.

Support personnel for Sign Biz are dedicated to the entire business development process for new entrepreneurs, and are called upon by all Members for their particular areas of expertise. Years may pass, and the relationships continue to grow. When a business moves, expands into a new location, the owner calls up for lease advice, or new floor plans. When a new graphic designer is hired, the call is for the important “second interview” skills of our professional Sign Technology Instructor. The coaching services of Paul Williams are a constant source of support for the first two years of operation, and are available for as many years after that as the owner wishes to contract. This page is dedicated to the support team members.

The Support Experience

Technical Support

Microsoft Partner. Roland Advanced Technician. HP Latex Academy Grad. Dynamic Sign Certified Expert.

Highlights:

Toll-free tech support – less than $2.50/day.*
Live, immediate, expert help & remote login.
Color calibration tools & resources.
Internal network and IT support – first class.
Reach a live person, right here in the US.
Microsoft Partners.
Printer repair and maintenance.
Certified Dynamic Sign Experts.
Advanced Roland Technician
Color Calibration Specialists
*Your first year is about $4.50 per day.

Strategic Member Coach

A four-week training program and two years of business coaching are included in the on-going services and support from Sign Biz, Inc. The coaching services of Paul Williams are a constant source of support for the first two years of operation, and are available for as many years after that as the owner wishes to contract.

Paul has coached hundreds of Sign Biz Members over the years, having joined the organization nearly 20 years ago. He was the first computer-aided sign making industry consultant in America, often doubling profit margins and increasing the quality of life for many entrepreneurs. He has worked with business owners to redefine the owner’s role, decreasing involvement in day-to-day operations by 50%, while increasing owner’s income. He works with large corporations, national entities, and the Sign Biz network to bring third-party objectivity, industry-proven guideposts, and support structures for meaningful strategies, using skills learned in the service of Fortune 500 companies. Visit: www.eodyssey.com

Human Resources

From help wanted ads to position descriptions, confidentiality agreements, employee policy manual, training manuals and videos, and experienced staff on hand at Sign Biz, Inc., you are primed for growth. Count on all of this and our applicant interviewing service as your “back office” HR department! The Sign Biz Network forms and documents will give you a professional edge.

Marketing Materials & Guidance

Growth coaching for equipment needs, hiring, lease site negotiation, building acquisition, and every milestone.

Member Rights:

  •  Live support, toll-free coaching every working day
  •  Hundreds of group buy discounts
  •  Phenomenal tech support, under $2.50/ day
  •  Legendary Annual Conventions
  •  Continuous, experienced leadership since 1989
  •  Private e-group for instant answers and support
  •  Valuable shop locator service and free landing page

Annual Convention "The Reunion"

The Sign Biz Reunion, as the annual International Convention is dubbed, has drawn Members in record numbers, from across the US and around the globe. Members from Mexico, the Bahamas, and Canada contribute to the international flavor of these events. Quality venues and programs consistently receives top reviews, and draw record-breaking numbers of attendees as it drives education to the forefront of the Sign Biz Network. Business owners and their staff learn of new products, techniques, and management best practices at the annual Reunion.

These education-packed events are designed by Advisory Board and staff to create a valuable three-day program and a one of a kind party, too. From workshops on environmentally-friendly sign products, to General Sessions on how to bid government contracts, the range of topics and Roundtable events satisfies everyone. Literature is loaded to flash drive wristbands so that attendees have more than 150 pages of information literally at their fingertips – and save a few trees in the process! Read more about these exceptional events.

R&D

Perhaps one of the most instrumental activities conducted by Sign Biz, Inc. on behalf of Sign Biz Network Members is Research & Development into new products, techniques, equipment, and software. Beta test of many products takes place at the locations of Network Members who have volunteered to report on new products. It is this partnership which often drives new product introductions. Additionally, Sign Biz has the distinct privilege of being part of the sign industry’s leading organizations in the areas of environmental sustainability, and electronic digital signage. From digital print technology in 1994, to the first full-service video sign program in 2004, to the sign industry’s first website for eco-minded sign shops, EcoSignage.org, we continue to innovate, now offering the most powerful on-line architectural sign design and fulfillment e-commerce system for the website built for each Member.