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"Throughout the growth of our business we have used the staff at Sign Biz to research the latest technology and guide us in the purchase of new equipment to best serve our production needs. With the help from Sign Biz we have kept abreast of technology and enjoyed sales increases every year." 
-- Clyde Willis, Banner Express, Million-Dollar Milestone Club Member

David McCutcheon, Manager of Technical Services 

David M.S. McCutcheon became heavily involved in the computer industry in 1996 when he became the Senior Buyer with Tower Electronics, an electronics broker company. Soon rising to the position of Systems Administrator, he managed corporate platforms down to the desktop system. 

David is a key player in the operations of both new stores and established businesses within the Sign Biz Network. 

Three full-time staff members provide networking assistance, hardware and software diagnosis and repair, IT management, and build each new custom sign making and POS systems to rigid specifications. 

"Raising three children, and working toward my next degree, I have my off-duty work cut out for me! Being the Manager of the Sign Biz Technical Services Department is the best 'on-duty' work I know, and I look forward to speaking with you soon." 

David is a key player in the operations of both new stores and established businesses within the Sign Biz Network. Three full-time staff members provide networking assistance, hardware and software diagnosis and repair, IT management, and build each new custom signmaking and POS systems to rigid specifications. 

He also maintains the Network's electronic message service, wherein Members communicate instantaneously with all other Network Members around the globe at the touch of the 'send' button. He helps design and write installation guides and  provides technical support to a wide variety of end-users all the way from your everyday casual home user to senior executives as well as company personnel.

Sign Biz offers technical support services that leverage the full potential of computer to computer control, no matter where our clients are located. We are also in the enviable role of Beta Test Facility for key industry partners, such as ScanvecAmiable and Point of Sale software developers. The Technical Support department therefore provides improved processes, assembly and complete documentation of our Members' systems that results in more efficient and cost-effective long term performance for our stores. 

"Sign Biz is absolutely committed to the highest standards of quality customer service. We know our success is a direct result of thoroughly understanding the needs of our customers and we do what it takes to ensure continued and increased satisfaction. Customers ask for more everyday and we are confident in our ability to offer innovative solutions to continue to be in a position to best serve these needs," explains McCutcheon. 

In his role as Manager of Technical Services, he works with Helene Lohr, Manager of New Media, and Michael Barnes, Sign Technology Instructor, to support the IT, electronic communication, and client service activities of the company. His easygoing nature and extensive computer skills make David an indispensable part of the Sign Biz support team for Network Members. 

David is a southern California native and loves to travel but his passion is fishing and exploring throughout our beautiful state and with all of its diverse landscapes, rivers, vistas and many trails. 

Our technical support team is on-staff at Sign Biz, Inc, and ready to answer any questions you may have about your hardware and software needs.  Please call our Customer Service Department toll free at 1-800-633-5580.

If you have any further questions or would like additional information about our turnkey package for new business owners, please contact:

Greg Salzano
VP, Business Development
24681 La Plaza, Suite 270
Dana Point, CA 92629
800-633-5580
gregs@signbiz.com

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